Purpose: Our general email support is available at no cost and is ideal for addressing basic questions and understanding platform functionality. For more in-depth assistance, such as consulting, customizations, data conversion or more personalized guidance, we offer several paid support packages
TABLE OF CONTENTS
Packages
Two-Hour Support Package
$ 275 | General Platform Questions, Ideal for shorter consultations or quick customization needs. This package includes up to two hours of dedicated support and simple customizations performed via screen sharing or calls. |
Onboarding Package - Do It With You
$ 495 | Includes a three (45 min) session to guide you through the setup process, review data conversion requirements and answer questions, along with email follow-up support. |
Onboarding Package - Do It For You
$ 995 | A comprehensive package that provides Senior Specialist Kick-Off Call (45 min), Requirements write-up, 4 hours of Implementation & Data Upload (standard consulting rates applied for additional hours used, estimates will be provided in advance). |
Services
Consulting and Customization Services
These services are tailored for those requiring more advanced consulting services, including customizations or integrations, specific to your business needs. Depending on scope and complexity of your requirements, these service are charged using standard consulting rates:
$ 195 per hour | Implementation Specialists |
$ 250 per hour | Data Engineer / Senior Implementation Specialist |
Please note: If you need help selecting the option best suits your needs, send email to AgentCRM Support and we will provide additional details or answer any questions you may have.
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