Purpose: This article provides a guide for editing activity settings and customizing fields in Kizen to ensure team members have the relevant information and structure for logging activities. Use this feature to streamline workflows, tailor activity fields, and set up notifications, making it easier to manage and track essential actions within the team
TABLE OF CONTENTS
Edit Activity
1. Navigate to Platform tab from the top menu bar
2. Click Activities
3. Search for the activity you would like to edit
4. Click the "... " icon under the Actions column
5. Click Edit Activity
The sections below will help you understand the various settings you can add for your activity and the notifications available.
Activity Settings
The Activity Settings section allows you to add and remove fields for your Team Members to reference or complete each time they log a specific activity
Custom Field
The custom fields available are based on the setup of your company's account.
1. Pick the Custom Object from Choose Object
2. Select the Custom Field from Choose Field
3. Change the Activity Display Name (optional). This will allow you to change the name of the field on the activity
4. If a Team Member is required to complete the field to save the activity, update the Field is Required toggle
5. Click Save
Hint: If you want to provide reference details for your team members while logging activities, you can add Custom Fields which have data already. The data will pre-populate in the activity
Activity Field
Activity Fields are set up for specific activities. These fields will be read-only once logged and will show on the timeline. Information added to Activity Fields is not available when creating contact groups or automations.
1. Add the Field Name
2. Determine if a response to this Field is Required for the activity to be saved
3. Under Choose Field Type, select the format you would like to utilize
4. Click Save
Ordering the Activity Settings
1. Use the six dots to re-order the fields in the Activity
2. To extend the size of the field, use the right arrow
3. Use the "... " icon to Edit the Field, Hide the Field, Make Required, or Delete
4. Change the Activity Display Name
Notifications
You can notify team members via email or text each time the activity is logged
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