Purpose: Delays are steps in an Automation that allow you to control when the next step occurs

TABLE OF CONTENTS

• Delays Overview
• Add a Delay

Delays Overview

The following Delays are available to add to your Automations: 

1. Minutes

2. Hours

3. Days

An example of when you might use a delay in an automation is sending a follow up email 24 hours after a contact opens an email.

Add a Delay

1. Navigate to Automations tab from top menu bar

2. Click New Automation or Search for the automation you would like to edit

3. Click the + and Add Delay, or drag and drop Delay onto your automation

4. Enter the Total Delay Time and select Days, Minutes, or Hours

5. Click Save