Purpose:  This article will help you learn how to direct the Go To Step to any type of the automation element including: Actions, Conditions, Goals, Delays, and Triggers. 

Use the Automation Action: Go To Step to jump to a different place in the automation. This is a powerful tool allowing you to save time without re-building same steps multiple times and can be also used to create loops for repeating parts of the process. 

Step-By-Step Guide

Step 1 : Add Action: Go To Step

1. To add Action: Drag and Drop Action element or click on +

2. Click on Go To Automation Step

3. Select which step to go to

4. Click Save 

Step 2 : Prevent Infinite Loops

Creating loops can help automate parts of the process until the required outcome is achieved. However, there is a risk of creating a runaway automation when the steps will keep repeating infinitely. 

For such scenarios Kizen has a built-in process to prevent this from happening. 

When trying to add a Go To Step action that suggests an infinite loop, you will receive an error and will not be able to save an automation until Go To Step is adjusted. 

Best practice: 
Add a Delay or Goal step between the action you want to go to and the Go to Step

Example of an Infinite Loop

1. Add a Go to Step Action

2. Click on Save

Receive an Error that Automationmay infinitely loop

Solution Example to Infinite Loop

Add a Goal step between the Go To Step action and the step you are going to